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Open to consulting & collaborations

Hi, I'm Pinku I'm a Cloud Architect|

Principal Engineer @ Aptia Group. I design scalable systems, automate operations, and ship business outcomes at speed.

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Pinku Sharma
☁ Cloud & Infra
⚙ SRE Mindset
⚡ Automation
Aptia Group Marsh McLennan ESDS Software EXL Service Cyfuture India DRDO-SASE Vidya Gyan Smart Book Secure ONGC Aptia Group Marsh McLennan ESDS Software EXL Service Cyfuture India DRDO-SASE Vidya Gyan Smart Book Secure ONGC
About Me

Building Resilient Systems
That Scale

I'm an IT professional with 14+ years of experience in infrastructure engineering, cloud adoption, and platform reliability. I translate ambiguous business asks into technical roadmaps and ship measurable outcomes.

🚀

What I Do

I architect and operate enterprise infrastructure — from bare-metal to multi-cloud. My sweet spot is building automation pipelines, enforcing SLOs, and reducing operational toil. Whether it's migrating 300 endpoints or designing HIPAA-ready architectures, I bring an SRE mindset to every engagement.

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Cost Reduction
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MTTR Improvement
🎯

Philosophy

Measure everything. Automate the boring. Ship value fast. I believe the best infrastructure is invisible — it just works, scales, and lets teams focus on what matters.

🌎

Currently

Principal Engineer @ Aptia Group — driving technical strategy, IT systems innovation, security compliance, and cross-functional collaboration across the enterprise.

Tech Stack

Tools & Technologies

The technologies and platforms I work with daily to build, monitor, and scale enterprise systems.

☁️
AWS
☁️
Azure
🔗
GCP
💫
Windows Server
🐧
Linux
📦
Docker
⚙️
Kubernetes
🔧
Terraform
🛠️
PowerShell
📊
Datadog
🔒
Security
🚀
CI/CD
Portfolio

Featured Projects

Real-world infrastructure and cloud projects delivering measurable business outcomes.

Need a similar outcome?
Experience

Career Journey

14+ years of progressive growth — from infrastructure support to principal engineering, spanning datacenter ops, cloud platforms, and enterprise systems.

Principal Engineer — IT Systems Engineering

Mar 2024 — Present
Aptia Group India
  • Develop and implement technical strategies aligned with business goals; drive innovation across IT systems.
  • Oversee deployment, maintenance & performance of business applications with SLO-driven reliability.
  • Lead critical incident resolution ensuring minimal downtime; enforce security standards & compliance.
  • Mentor junior engineers and collaborate cross-functionally with product, ops & business units.

Principal Engineer

Mar 2022 — Feb 2024
Marsh McLennan
  • Orchestrated middleware deployment & administration for insurance & financial applications across platforms.
  • Executed maintenance, upgrades for Apache Web, Tomcat & JBOSS; performed heap/thread dump analysis.
  • Implemented clustered, highly available middleware platforms enhancing reliability & scalability.
  • Proficient in IIS administration; collaborated with QA/Dev teams on insurance product delivery.

Asst. System Administrator

May 2020 — Mar 2022
ESDS Software Solutions
  • Provisioned cloud SaaS services & compute on Hypervisors; managed Windows Servers, IIS, MSSQL & MySQL.
  • Administered Hyper-V clusters; migrated applications, servers & databases with minimal disruption.
  • Implemented PCI-DSS & ISO compliance; ran vulnerability assessments with Nessus & OpenVAS.
  • Configured site-to-site VPN & SSL VPN on Azure/AWS; deployed MFA via Cisco Duo & Accops.

Program Analyst

Sept 2019 — May 2020
EXL Service Inc.
  • Managed application performance & server optimization for enterprise workloads.
  • Managed backups with Commvault & Veeam; restored VMs ensuring business continuity.

L2 Systems Administrator — Internet Data Center

May 2017 — Sept 2019
Cyfuture India
  • Managed large-scale Windows environments; deployed & administered IIS applications and SQL Servers.
  • Planned & administered Exchange Server, Active Directory; handled on-prem & Exchange Online.
  • Commissioned HP, Dell, IBM servers; performed change management with risk/impact analysis.
  • Fixed vulnerabilities using OpenVAS, QualysGuard & Nessus; monitored hosts & VMs in vCenter.

Freelancer System Administrator

Jun 2016 — May 2017
Technology Next
  • DRDO-SASE: Deployed Windows Server ERP with Oracle 11g EE & Apache Tomcat in Chandigarh.
  • Vidya Gyan School: Provisioned 300+ endpoints via WDS; enforced GPOs & deployed web gateway security.
  • Smart Book Secure (USA): Designed HIPAA-compliant HA cloud architecture across AWS, Azure, GCP & IBM.

Systems & Network Administrator

Sept 2015 — Apr 2016
One Internet Pvt. Ltd.
  • Commissioned leased lines for branches; deployed access points & open-source firewalls.
  • Managed web servers, MySQL, Office 365, Google Apps & Panasonic IP-PBX systems.

Datacenter Engineer

Apr 2015 — Jul 2015
Future Focus Infotech Pvt. Ltd.
  • Managed datacenter operations — equipment installation, cabling, ISP coordination for MPLS/ILL.
  • Monitored backups via IBM TSM; maintained infrastructure using What's Up Gold & ManageEngine.

IT Support Engineer

May 2013 — Dec 2014
CI Infotech Pvt. Ltd.
  • Installed & configured hardware, OS & applications; provided L2 support to staff across locations.
  • Supported VPN & Citrix access for international employees; managed new user onboarding & profiles.

Trainee Engineer / Intern

Mar 2012 — Mar 2013
PCS Technology Ltd. — Client: ONGC
  • Infrastructure support at Oil and Natural Gas Corporation Ltd.; foundational hands-on experience in enterprise IT operations.
Education & Certifications

Academic Background

A strong foundation in computer science and information technology, complemented by industry certifications.

Masters of Computer Application

Suresh Gyan Vihar University, Jaipur
Jan 2018 — Dec 2019

B.Sc. Information Technology

Mahatma Gandhi University, Meghalaya
Jan 2013 — Nov 2015

COE — Information Technology

Industrial Training Institute, Delhi
Aug 2010 — Aug 2012

Business Development Associate

Bharti Walmart Learning Center
Certificate

Data Privacy Law

Asian School of Cyber Law
Online Certification
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Organizations Served
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Cloud Platforms
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Testimonials

What People Say

Feedback from colleagues and clients I've had the privilege to work with.

"

Pinku transformed our ticket workflow by building an OAuth2 integration that cut response time from hours to minutes. His SRE approach brought reliability we didn't know we needed.

RK
Rajesh K.
Engineering Manager, Aptia Group
"

The SharePoint migration was seamless. Pinku's scripted pipelines saved us weeks of manual work and the zero-downtime approach was impressive for a project of that scale.

SM
Sarah M.
IT Director, Enterprise Client
"

Working with Pinku on product analytics was a game changer. He brought an engineer's precision to data analysis and helped us prioritize features that actually moved the needle.

AJ
Anders J.
Product Lead, Vestas
Contact

Let's Build Together

Drop a line and I'll circle back faster than a CI/CD pipeline.

Get in Touch

Whether you need infrastructure consulting, cloud migration, or just want to chat about SRE — I'm all ears. Currently open to consulting engagements and collaborations.

Email
hello@iampinku.com
LinkedIn
sharmaispinku
Resume
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